About Totally Dependable

From our company's beginning in 1987, we have built our business on a strong, customer-oriented foundation. Our loyal team of contractors, many of whom have been with us from the beginning, have helped our family-owned and operated business grow into the multi-million dollar operation that it is today specializing in all areas of contracting services - from residential to commercial structures, small to long-term projects.

When you contract with Totally Dependable, you gain peace of mind, as well as...

The value of a Workmanship Warranty on all projects,

• A dedicated Project Manager assigned to you for the life of your project who is always available to answer your questions,
• A Fixed Price Contract with a confirmed payment schedule that you approve prior to beginning your project,
• A team of experts that will ensure that your project is completed quickly, and with the least amount of intrusion, as possible.

Customer Satisfaction

We are committed to total customer satisfaction. We have achieved success through forging long-term relationships with our clients. Customer referrals and repeat business combined represent approximately 80% of our total business. Upon each job's completion, we request that customers complete a survey to rate our performance on several levels (from timeliness and budget to value and courteousness). This feedback is critical to our business and carefully reviewed for overall job improvement. Our ratings continue to be 2/"Great" or higher (rating scale of 1/"Excellent" to 5/"Poor") in all categories. Customer satisfaction starts at the beginning of every project with helpful customer service, and clear, easy to understand estimates. You can always reach us by phone or e-mail, and we respond to requests as quickly as possible.

Industry Expertise

With over 75 years of combined technical expertise in construction and project management, we have every project covered. In Residential construction, we excel in custom kitchens, spa-like master baths, finished basements, whole house renovations, decks, as well as new construction (condos, town homes, custom homes). Specializing in all construction trades, our Commercial projects include government structures, framing, build-out components, interior finish, etc., all crafted with premium-grade materials by highly-skilled tradesmen. We offer design/build capability and personalized service. Taking your specific needs, goals, style into consideration, we assist you in achieving a structure that you will continue to love in years to come.

The Best Staff

We hire only the best in our industry. Currently, we employ a full-time staff of eight and 20+ skilled tradesmen. With a seasoned team of building experts in all areas - from labor to project management - we bring dependability, knowledge, and superior craftsmanship to every project.